“Everything we do at IDM Services SW Ltd is based on superior service and customer satisfaction.
Coming from a background as a consumer within the industry, a farmer’s son and formerly an agricultural contractor myself, I understand what it is that farmers and contractors want from their main supplier. Quality equipment, fast service response, knowledge and ahead of all this, someone at the end of the phone when you need them most.
From the start, our company was built around meeting those needs by offering farmers deep knowledge and understanding of the agricultural industry and practical solutions to the challenges they face. Our staff pride themselves on ensuring you get the equipment, parts and supplies together with the level of support you deserve at sustainable prices to ensure we are here to care for your business now and in to the future.”
Jo’s experience and knowledge of agricultural parts is second to none and the envy of the industry. She has built huge respect with customers across the region and has become known as the ‘Go to’ person to get those more obscure items that elude other suppliers and ensures that common parts and supplies are readily available at affordable prices.
Sarah has worked within the company from its inception 13 years ago. Sarah manages the business day to day and brings with her a wealth of knowledge from a background in business management and company accounts prior to joining IDM.
Jon’s background is firmly embedded in the heart of the industry. His experience across multiple brands spanning a long career ensures that when you have a problem, he’ll find an answer to it. Our workshop has the ability & desire to work on all makes of tractors, telehandlers & machinery largely thanks to Jon’s extensive in-depth machine knowledge.
Stuart is the youngest member of our team. From a farming family, Stuart has a good practical working knowledge of farm equipment and has the enthusiasm and ability to support. He has established himself as an extremely important part of our team and has taken over much of the crop care equipment service work developing exceptional ability & knowledge in this area under Jon & Ian’s guidance.
Throughout our team we have one common theme: practical knowledge & experience. Pete is no exception to this. As a farmer’s son and farmer in his own right along with several years as an operator for a large agricultural contractor, Pete can talk with our customers on a totally practical level making sure that they receive the right equipment for the job every time.